Support Center

How can we help?

Whether you are previewing fonts, collaborating with creators, or running your own foundry, our support team is ready to keep you moving.

Live channels

Reach us directly via live chat if you need immediate assistance. Our specialists cover typography, billing, and creator success.

Live chat

Available in-dashboard for Pro plans with average reply time of 3 minutes.

Response within 4 business hours

Available for enterprise and creator partners needing hands-on guidance for launches and billing.

Response within 1 business day

Help with uploading fonts, optimizing listings, and understanding monetization tools.

Response within 12 hours

General account help, template guidance, and troubleshooting for designers and teams.

Browse the Knowledge Base for quick tutorials and troubleshooting guides.
Join our monthly workshops covering licensing best practices and font pairing tips.
Follow the release notes to stay informed about new features and interface enhancements.

Subscribe to our studio newsletter for curated type drops, platform updates, and maker spotlights. We send one calm digest every two weeks.

Email our support desk at support@fontslots.com and we’ll route your ticket to the right specialist.